Solutions

Agency Remediation Workflows

Stop guessing why your clients' mail is bouncing. Use Veldica to find, fix, and verify email security issues across all your accounts automatically.

Overview

Stop guessing why your clients' mail is bouncing. Use Veldica to find, fix, and verify email security issues across all your accounts automatically.

Problem
Delivery Gaps

Agencies often take over accounts with email problems and have to hunt through messy DNS records to find the cause.

Friction
Manual Checks

Checking records by hand is slow and error-prone. Teams often miss weak DKIM keys or complex SPF rule limits.

Solution
Fix Plans

Get specific DNS steps for your client's IT team to follow. No more confusion or back-and-forth emails.

The Agency Fix Cycle

Move from finding a problem to proving it is fixed with a repeatable API process.

  1. Check: Run a full audit to see the current security status of the domain.
  2. Find: Use the Fix-Plan tool to get the exact DNS updates you need.
  3. Update: Send the concrete steps to your client's IT team to implement.
  4. Prove: Use the Compare tool to show your client exactly how you improved their security.

Why Manual Fixes Fail

Changing DNS records without the right tools often leads to more problems.

  • Rule Limits: Writing records by hand often leads to "too many lookups" which breaks email.
  • Double Records: Having more than one security record for the same thing can cause mail to be blocked.
  • Slow Testing: Waiting days to see if a fix worked because you aren't sure if it was done correctly.

The Agency Advantage

Build trust with your clients by using expert, automated tools.

Expert Rules

Veldica checks records just like a mail server, catching the tiny errors that people miss.

Ready to Use

Get concrete SPF and DMARC guidance your team can apply in DNS.

Proof of Value

Create a before-and-after report to show your clients the real results of your work.

Custom Tools

Add our security results directly into your own reports or dashboards.

Get Your Fix Plan

After your first check, get the exact steps needed to reach a strong security status.

Request
POST /v1/pro/audits/fix-plan
{
  "domain": "troubled-client.com",
  "target_policy": "reject"
}

Fix Steps

The API tells you exactly what to add or change in your DNS records.

Fix Plan Example
{
  "exact_remediations": [
    {
      "id": "dmarc.p_none",
      "operation": "replace",
      "record_type": "TXT",
      "host": "_dmarc.troubled-client.com",
      "value": "v=DMARC1; p=reject; rua=mailto:reports@client.com"
    }
  ]
}

Reading the Fix Plan

Use these steps to create tickets or guide your clients.

  • Action: Tells you whether to add a new record or replace an old one.
  • Location: The exact DNS name where the record needs to be added.
  • Value: The proposed DNS value or template to review and apply.
  • Issue: A stable ID for the problem being fixed, like "too many lookups".

Keep Exploring

Use the Workflow Library to browse more guides, comparisons, and integration examples to continue your evaluation.

Ready to upgrade your agency services?

Use our Pro tools to get automated Fix Plans and Compare reports for all your clients.